How to Turn Off OnStar Demonstration Mode?

If you’ve recently purchased a Chevrolet vehicle or have been exploring the features at a dealership, you might have encountered the OnStar demonstration mode. This mode can be useful for showcasing features, but it can also limit your access to the full range of OnStar services. Here’s how you can turn off the demonstration mode and enjoy the complete functionality of OnStar.

Understanding OnStar Demonstration Mode

Demonstration mode is designed to allow dealerships to showcase the services and features of the OnStar system without requiring the customer to activate a full subscription. If you’re finding that certain features are unavailable or limited, it’s possible that your system is still in demonstration mode.

Steps to Turn Off Demonstration Mode

To turn off the OnStar demonstration mode, follow these steps:

  1. Access the OnStar Menu: Start your vehicle and ensure that the vehicle is in a safe environment.
  2. Press the OnStar Button: Locate the OnStar button in your vehicle (usually found on the rearview mirror or overhead console).
  3. Connect with an Advisor: Once connected, inform the OnStar advisor that you would like to deactivate demonstration mode. They will want to verify your account information if you have set up an account or help you set up a new one.
  4. Follow Instructions: The advisor will guide you through the process of deactivating the demonstration mode. This usually involves confirming your vehicle information and ensuring that your account is active.
  5. Confirm Activation: After the advisor completes the process, they will confirm that the demonstration mode is turned off and that you now have full access to all OnStar features.

Important Considerations

  • Account Setup: If you do not already have an OnStar account, you may need to create one to reactivate the services.
  • Subscription Plans: Review the different subscription plans available to choose the one that best fits your needs.
  • Technical Difficulties: If you encounter issues, you may also try manually resetting your vehicle’s system by turning it off and on again, or checking the user manual for any specific system resets related to OnStar.

Conclusion

Turning off the OnStar demonstration mode is a straightforward process, but it’s essential to connect with an OnStar advisor to ensure everything is properly set up. Feel free to share your experiences or any additional tips you might have below. Happy driving!


This should help you regain the full functionality of your OnStar services. If there are any other issues or concerns related to your Chevrolet vehicle, don’t hesitate to ask!

7 Likes

I’m new to OnStar. Can someone explain what demonstration mode even is?

Demonstration mode is a feature that shows users how OnStar works without connecting you to actual services. It’s great for testing the system but can be confusing if you want the full experience.

So, it’s like a trial version? That’s really interesting! What’s the difference between that and regular functionality?

Exactly! Demonstration mode allows you to experience features, but it doesn’t provide real support like navigation or emergency services.

I had OnStar in my last car! I remember it having a demo mode. It can sometimes get stuck in that mode, which is a hassle. Anyone know how to turn it off?

To exit demo mode, you usually just need to press the blue OnStar button and follow voice prompts to disable it.

I tried that, but it didn’t work for me. Is there something else I should consider? It’s a bit frustrating!

3 Likes

Have you tried calling OnStar customer service? They can help get you out of demo mode for good, just don’t forget to have your account info ready.

3 Likes

Good idea! I was leaning towards that. Customer service usually knows the ins and outs better than we do, right?

1 Like

Haha, usually! But it’s also good to be informed. Knowing your way around features will help you later on.

2 Likes

Thanks for all the tips! I never knew demonstration mode had such limited features until now. It’s almost like a teaser.

Exactly! And it can be quite misleading if you think it’s providing full services. Definitely there to entice you into upgrading.

6 Likes

I just hope my demo mode won’t make me miss an actual emergency. But I guess that’s why we need to turn it off!

To turn off OnStar demonstration mode, you typically need to press the blue OnStar button and ask the advisor to disable it. If they don’t respond, try restarting your car.

That’s what I did! But be patient, sometimes it takes a while for them to answer.

If the advisor doesn’t answer, try disconnecting the car battery for a few minutes. I heard it can reset the system.

That’s a bit drastic, don’t you think? I would try other methods first.

4 Likes

I had trouble figuring it out too. Just ask OnStar to turn off demo mode; they should assist you right away. Avoid battery disconnection unless it’s your last resort!

Exactly! Also, be sure you’re connected to a stable power source when trying these steps.